Laurie Capiello and Virginia Biondi
University Art’s Founders

UArt History

University Art has always been known for our customer service. We’ve been supplying the creative needs of the Bay Area for 70 years. We started as an art supply store in Palo Alto in 1948, and since then have been providing art supplies, framing and custom framing to the wide, creative audience of Silicon Valley and Sacramento.

In our 70 years, we have opened branches far and near, moved, adapted to the changing needs of our customers and Silicon Valley and technology, and have since settled into two locations providing our customers a service friendly and educational shopping experience.

Our story began in 1947 when the Cappiello family moved from New York City to Palo Alto, CA. In 1948, Laurie and Ginny, along with their father, Anthony Cappiello, purchased a small stationery store on University Avenue in downtown Palo Alto. Anthony painted, so they added art supplies and eventually, wall and photo frames. They learned the art of custom framing and became one of the best custom frame stores. Today, frame selection and custom framing at our Redwood City and Sacramento stores are among the finest in the Bay Area.

Although we have moved, expanded and retracted, over the years we have maintained that our mission is to provide knowledgeable, experienced, friendly customer service throughout in helping our customers with all of their creative needs. We hope you will experience for yourself: whether you are looking for art supplies, framing, a creative gift, art classes or workshops…if it’s creative, it’s here.

Customer Service

At UArt we work hard to meet and exceed our customer’s expectations, and we’re always improving the quality of the service we provide. Our goal is to create an atmosphere where you can explore in one of our three art supply stores, learn by taking an art class or workshop in one of our learning centers, and enjoy your shopping experience for art supplies, craft supplies and creative gifts each and every time you visit.

How Can We Help?

For questions about in-store products, services, and Learning Centers, you may call either of our locations listed below, seven days a week. We’ve got a knowledgeable sales team that can answer questions relating to most all of your art supplies, gift and framing needs.

Email: info@universityart.com, or call:
UArt Redwood City: (650) 328-3500 (Corporate Headquarters)
UArt Sacramento: (916) 443-5721

Questions

If you have questions of any kind, you may reach us several convenient ways:
Customer Service: (650) 328-3500, Monday thru Friday 9:30am to 4pm
Email: info@universityart.com

Existing Corporate Charge Accounts

Please call the Customer Service desk at 650-328-3500. Monday thru Friday 9:30am to 4pm, or
Email: dan@universityart.com
Fax: (650) 328-0784

To Establish a Corporate Charge Account

To establish a corporate charge account please download our Account Application. You may submit the completed form online, fax it to (650) 328-0784, drop it off in any one of our locations, or mail to our headquarters:

Attn: Accounts Receivable
c/o University Art Center, Inc.
2550 El Camino Real
Redwood City, CA 94061

Resale Accounts

To establish a resale account with UArt, please download our Resale Certificate Application. You may submit the completed form online, fax it to 650-328-0784, drop it off in any one of our locations, or mail to our headquarters at the address listed below:

Attn: Accounts Receivable
c/o University Art Center, Inc
2550 El Camino Real
Redwood City, CA 94061

Corporate or Institutional Quotes, Bids & Quantity Discounts

Please call any one of our store locations listed below, Monday thru Friday, 9:30 am to 5:30 pm.
UArt Redwood City: (650) 328-3500
UArt Sacramento: (916) 443-5721
Email: info@universityart.com
Fax: (650) 328-0784

Gift Cards

To Purchase University Art Gift Cards online via PayPal, click the BUY NOW button. Your University Art Gift Card will be mailed via USPS First Class mail at no additional charge. University Art Gift Cards may only be used for in-store purchases.

Return Policies

• All returns are subject to a manager’s approval
• Refunds are given within 60 days of purchase with the original receipt
• A Store Credit will be issued for merchandise purchased with a Gift Certificate or Store Credit
• After 60 days, only exchanges and/or Store Credits will be issued
• Items must be in a “re-saleable” condition, in their original packaging (including plastic shrink-wrap or cardboard blister pack).
• Credit Card Refunds will be credited to the original credit card
• Cash, Check and Debit Card Refunds over $50.00 will be made by check and mailed to the customer
• There are NO Returns on books, seasonal & clearance items, Pantone products, paper cutters & projectors, airbrushes & parts.

Returned Checks

There will be a $25.00 Service Fee applied to all returned checks.

Employment Opportunities at University Art Center

Would you like to join the UArt team? From time to time we have openings in our stores, so check out the current information on job opportunities and see if any positions seem right for you.